Our policy lasts for 7 days from the date of purchase.
If 7 days have passed since your purchase, we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We do not accept returns for perishable goods such as food, flowers, newspapers or magazines.
We also do not accept returns for intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additionally, gift cards, downloadable software products, and some health and personal care items are non-returnable.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: KIMERA HOME, 14 A WING, ORION, VASANT GALAXY, GOREGAON WEST, BANGUR NAGAR ROAD, MUMBAI 400104.